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Email Marketing | EDM Service

Email Marketing Service

Send email messages directly, quickly and effectively to maintain existing customers and explore potential customer sources.

EDM

Email Marketing Service

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Email marketing not only lets you contact existing customers, but also helps you discover potential customers. Timway provides a stable bulk sending platform, allowing you to send messages regularly or at any time and stay closely connected with customers.

The standard plan sends according to the email list you provide. The quota is calculated by month, and you can use the current month's quota at any time.

Why Timway

Why Choose Timway

24/7 support, professional experience and compliant sending help you focus on business growth.

24/7 Technical Support Hotline
Call (852) 2549 7978 at any time; WhatsApp (852) 9803 2908 to chat instantly with real customer service staff.
Performance and Security Assurance
Use automation, personalization and delivery optimization tools, and strengthen data protection and privacy protection.
Professional Strength and Experience
Proficient in email marketing best practices, technology and compliance requirements, and tailor campaigns according to business goals.
Improve Engagement and Conversion
Professional content and design improve open rates, click-through rates and conversion rates.
Time and Cost Efficiency
Outsource time-consuming email work at a cost far lower than building your own team, and continuously optimize with data.
Established in 1997
Years of successful experience and industry knowledge, a guarantee of confidence and trust.

Pricing Plan

Standard Email Marketing Plan

Send to the email list you provide. Customers can use the quota at any time, and the validity period is calculated by month. EDM438 or EDM868 is recommended.

Plan

Monthly Quota

Monthly Fee

Price per Email

EDM138

2,000

HK$138

HK$0.069

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EDM238

3,500

HK$238

HK$0.068

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EDM338

5,000

HK$338

HK$0.067

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Recommended EDM438

6,500

HK$438

HK$0.067

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Recommended EDM868

13,000

HK$868

HK$0.067

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EDM1688

25,500

HK$1,688

HK$0.066

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EDM2388

36,000

HK$2,388

HK$0.066

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EDM3888

60,000

HK$3,888

HK$0.065

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EDM6388

105,000

HK$6,388

HK$0.061

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Quota is calculated based on total monthly sending volume, with real-time usage inquiry available for the current month. If approaching the limit for the month, you can upgrade or request a quote based on additional sending volume.

Add-on Services

Email advertising saves more resources than other promotional media and also has a cost advantage. The sending speed can be adjusted as needed, is not limited by region, and is the most direct form of promotion.

Standard package

EDM438 or above: free email sending service, free email sending on behalf of the customer
EDM1688 or above (customer provides content): free email advertising production
Can be converted to HTML email format and sent as a PDF attachment
Provides mail merge-like services, for example embedding the customer name in the email

The following services require a quotation

For advanced strategy and compliance support, please contact a customer service specialist.

Customized strategy: maximize campaign effectiveness through precise targeting
Strategic A/B testing and data-driven optimization to improve return on investment
Provides transparent reports and data analysis for each promotional campaign
Use data to drive continuous business growth and ROI tracking
GDPR, ISMS and CAN-SPAM support

FAQ

Frequently asked questions

About email promotion, pricing, lists, unsubscribe and design and sending on behalf of customers.

What is email promotion?

Email promotion is a promotional method that uses bulk emails to deliver offers and the latest information to customers or potential customers, helping to maintain relationships and drive repeat purchases. Compared with traditional channels, it is lower cost, faster, and easier to track performance.

Why use Timway's email promotion service?

Timway focuses on serving local SMEs, providing a stable sending system and professional support to help send emails in bulk safely and reliably. The team can provide list processing, content checks and simple design suggestions as needed, reducing technical and manpower burdens.

How are standard plan charges calculated?

It is generally based on the total number of emails that can be sent per month, and the quota is selected according to the expected sending volume. If the monthly limit is approached, it is usually possible to upgrade or be charged separately for additional sending volume.

Can I upload my own customer list? What are the requirements?

Yes. When uploading your own contact list, you must ensure that recipients have agreed to receive promotional emails and that relevant privacy and anti-spam laws are complied with. The list should include at least email addresses, and it is recommended to also include names or forms of address so that more personalized content can be created.

Are unsubscribe links and complaint handling supported?

It is recommended that all promotional emails include a one-click unsubscribe link, and the system will automatically mark unsubscribed addresses to avoid sending again. If there are complaints or spam reports, the service team will follow up with the customer on the list and content to reduce the impact on sending reputation.

Can you help design or send emails on my behalf?

If the customer needs it, in addition to the platform, layout design, list upload and sending arrangements can usually be provided for an extra fee. Related design or agency services are generally charged separately based on workload or per campaign.

Are Chinese and English emails supported?

The platform supports multilingual content, including Traditional Chinese, Simplified Chinese and English, and can handle fonts and encoding for different language systems. Grouped lists can be created for different language audiences to send suitable content separately.

What information do I need to prepare before use?

It is recommended to prepare in advance: a list of recipients who have given consent, the email subject and content, company contact information, and unsubscribe instructions. If you have a brand logo or design guidelines, you can also provide them together to ensure consistency in layout and image.

Notes

Please read the following usage instructions carefully before applying.

Users must ensure that the promotional email content does not violate Hong Kong law, and pornographic and violent content is not allowed.
Users must ensure that they own the copyright to the email content; we are not responsible for the accuracy of the content or any consequential liability, and commercial risks are borne by the user.
Customers need to provide their own recipient list.
Basic service types do not include analysis reports such as delivery rate, open rate, click-through rate, and feedback rate; if reports are needed, a separate quotation is required.

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Application or Enquiry Form

Fill in the following information and we will follow up with you as soon as possible. For enquiries, please call (852) 2549 7978 or email info@timway.com.